Project on customer satisfaction towards airtel a customer satisfaction study should begin by asking about the factors affecting customer satisfaction, how . Description page major project report on “study of customer satisfaction towards airtel” submitted in partial fulfillment of the requirements for bba (general) programme of guru. Around a month ago we initiated a customer satisfaction survey for bsnl customers 36 comments on airtel india customer satisfaction survey: how do you recharge your airtel prepaid . A study on customer satisfaction towards airtel with special of customer service provided by airtel prepaid mobile user in this studyit is identified that .
The paper entitled “a study on customer satisfaction towards airtel in chennai city is carried that the service provided by airtel prepaid mobile user is at . Airtel a study of consumer satisfaction service quality and customer satisfaction in a telecommunication service provider siew-phaik loke1, ayankunle adegbite taiwo2, hanisah mat salim1, and alan g downe2 1 universiti teknologi mara (uitm) perak, malaysia 2 universiti teknologi petronas, perak, malaysia abstract. The objective of this study is to provide a more comprehensive understanding of the process of customer satisfaction on the services provided by the airtel mobile operator in bangladesh to measure the customer satisfaction a questionnaire was designed by comprising some important variables.
Request pdf on researchgate | on dec 21, 2013, satyendra sharma and others published an investigation into service quality, service distribution and customer satisfaction: a case study of airtel. Background of the study: the title customer satisfaction pre-supposes customer awareness its features and also about its availability the study was conducted to find out the awareness of customers about various plans and value added services provided by airtel cellular services. Project report on airtel pdf pdf,doc,ppt,projecta study on customer satisfaction towards airtel with special of banking services coupledairtels amrita . A comparative study of telecommunication service providers 15 bsnl and airtel operating in gwalior division india method, since the aim of the study is the customers perceived service quality and how it is related to customer satisfaction.
A study on customer awareness and preference towards prepaid airtel mobile internet service in coimbatore city dr smyamuna1 usanjana2 jpriyadharshini3 pgokulakrishna4 knivetha5. Wireless internet service and customer in this study, we shall define service quality as the = there are differences in satisfaction level of bill of prepaid . Of customer satisfaction on the services provided by the airtel mobile operator in bangladesh to measure the customer satisfaction a questionnaire was designed by.
Customer satisfaction of airtel & grameenphone - free term paper samples, guides, articles all that you should know about writing term papers. Airtel money services among the customers and the customer satisfaction on the various airtel money services and loyalty towards airtel money services the study was carried out from 1 st may to 30 th june 2015. I am a customer of airtel prepaid services having number [protected] i had received a call 10 days back stating that all my papers regarding prepaid customer verification are complete and therefore i need not send fresh papers. A study on service quality and passenger satisfaction to service quality and customer satisfaction in the airline this study is to examine the satisfaction of . The project entitled “a study on customer satisfaction towards airtel in dharampuri district is carried out with an objective to determine the consumer preference and satisfaction.
Analysis of service quality dimensions on customer satisfaction case study: airtel kenya beatricew gitau reg/no: mba/112/02171 supervisor: dr. His findings were the major areas for customer satisfaction are the availability of the recharge card / load for prepaid, the affordability of new prepaid connection tariffs, features of the prepaid packages, value added services , customer services through customer care line , after sale services, etc the study revealed airtel to upgrade its . Study of customer preference towards airtel unique value added & customer services providing customer satisfaction is the most crucial step of the company as .
Different cellular service provider operating in bathinda the main purpose of this study is to find out the satisfaction level of the customer regarding current service provider, mobile. Services term paper on “a study on customer perception about professional courier services” title of the study: this project is based on the topic ”a study on customer perception about the professional courier services . Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation customer satisfaction is defined as “the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds . It was a research conducted by me on the topic “a study on customer satisfaction for bsnl mobile and landline services in sonipat area” in which i tried to find out that if the customer of .